FAQ

• While Acora does not have a breed restrictions list, we are not able to accomidate or allow extra large dogs. For further information, please reach out to us and we can let you know if your animal would be allowed.
• Aditionally but not limited to, Acora also does not allow reptiles, aquariums larger than 5 gallons, large birds, and other exotic pets.

• Proof of income (3 most recent pay stubs with corresponding bank statements/Tax return if self employed)
• Picture of your ID
• 3 years of recent rental history verification
• Bank statements alone cannot be used as proof of income.

• Lease terms vary by property, but generally across Acora properties we offer 12, 13, and 18 month leases.
• Acora does not allow corporate leasing or subleasing at any property.

• Using a co-applicant can help to meet income and/or credit requirements. Co-applicants apply the same way as a new resident and do have to pay the application fee. Co-applicants get processed the same as new residents.

• Credit: We take the average of all applicants scores to determine credit eligibility.

• Income: The pre-tax combined income of all applicants is used to determine income eligibility.

• Provided that all of the proper documents have been submitted, processing applications typically takes 2-3 business days. Once the application is received, our processing team will reach out to you with updates and will be your primary point of contact.

• Lack of credit and/or rental history may result in an increased deposit provided that the remaining application requirements are met.
• Please contact our leasing team if you wish to know more about the increased depoist amounts for a specific unit available.

• You will have access to the online portal where you can submit online work orders. Additionally, Acora has a 24/7 emergency maintenance line.

• If you are self employed you can provide your most recent tax return as proof-of-income, all other qualifications still apply as normal. Please inquire on what years tax return is currently required. 

• Our application process does require verifiable paystubs and cannot take one-time payment documents as proof of income.
• For this type of income to be accepted the applicant should provide last years taxes with such income reported on that documentation.

• All background checks go through a thorough review process to determine eligibility.

Move in costs will likely vary depending on several factors. Below is a list of common fees associated with move in:

• Application fee ($65 per applicant)
• Prorated Rent 
• Security Deposit
• One Time Pet Fee (if applicable)
• Prorated Monthly Pet Rent (if applicable)
• Prorated Rental Tax
• Prorated Monthly Resident Services Charge
• Prorated RUBS (Water/Sewer/Trash)
• Prorated Technology Fee (if applicable)
• Prorated Common Area/Amenity Fee (if applicable)

• This is a small fee designed to help cover the cost of offsite team members time to visit and service the common area of the property on a regular basis.

• All occupants over the age of 18 who plans on residing in the apartment needs to submit an application.

• Applications are processed on a first-come first-serve basis. If your application has not been processed or was received after a previous applicant and is still pending, your application fee can be refunded. 

• If a prior applicant signs a lease before your application is processed, you may receive a refund, or you may be moved to a different Acora property. 

• Alternatively, you have the option to transfer your application to any other unit that is posted on Acoras website.

Prior to move in you will need to set up the following:

• SRP or APS Electricity 
• Southwest Gas (if applicable)
• Renters Insurance
• Smart Lock Door Code (if applicable)
• Pay Any Deposits And Move In Costs (amounts may vary)

Please provide our processing team the account numbers for electric/gas and upload proof of renters insurance prior to your scheduled move in date to ensure a seamless move in process.